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Enterprise Partner Operations Manager

Location: Paris

Team: Technical Solutions

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For immediate consideration, please send a text (ASCII) or HTML version of your resume to jobs@google.com.

Important: The subject field of your email must include Enterprise Partner Operations Manager - Paris.

This position is based in Paris, France.

The area: Enterprise

We've helped over 30 million employees at three million organizations around the world to "go Google." As masters of cloud computing, the Enterprise team helps small and large businesses, educational institutions and government agencies discover the wonders of "the cloud" and work smarter through Google Apps. Our technical and sales teams design and implement solutions for these organizations with custom features, security and support -- all with Google's philosophy of innovation and ease of use in mind.

The role: Enterprise Partner Operations Manager

Partner Operations Managers ensure the operational success of a portfolio of strategic partners who sell, implement and support Google Enterprise products. Partner Operations Managers thrive working in small, high-performance teams bringing strong leadership experience with a natural ability to develop lasting business relationships. As a Partner Operations Manager you will prioritize projects and resources, balance business needs versus technical constraints, and drive successful customer deployments while working with partners. You will be responsible for synthesizing and communicating feedback to product management, sales and technical teams and expertly managing critical operational issues. More than just providing excellent support to our partners, we are looking for someone who will identify problems and create permanent solutions. You should be motivated, comfortable in a fast-changing atmosphere, have a strong desire to learn, and, most importantly, love working with Google products.

Responsibilities:

  • Work with sales, operations and support to drive partner performance.
  • Coach and mentor partners on Google’s best practices for product implementations and ongoing support.
  • Create solutions to increase operational efficiency of partner transactions.
  • Identify and implement internal process improvements including the operations and programs needed by our partners to ensure their success.
  • Collaborate with engineering and product teams on new product launches, product changes, and enhancements representing partner interests.

Minimum qualifications:

  • BA/BS in Computer Science or related technical field (In lieu of degree, relevant skills or equivalent experience).
  • Must speak and write in French and English fluently and idiomatically.

Preferred qualifications:

  • Experience in technical project / program management, either in corporate IT, professional services, consulting or product development.
  • A proven track-record implementing large-scale, technical, B2B programs; experience working with channel partners.
  • Excellent organizational, analytical and influencing skills.
  • Ability to work well in a cross-functional team environment or independently.

The Big Picture

Paris

At Google Paris, we bring together the speed and smarts of Google with the stylishness and passion of Paris. We have a significant engineering and sales presence, and all of our Googlers have the opportunity to make an impact in un clin d’oeil.

Location: Paris

Technical Solutions

Take on technology challenges that don’t have simple answers as you bridge technology and business.

Team: Technical Solutions

Enterprise Partner Operations Manager

Location: Paris

Team: Technical Solutions

For immediate consideration, please send a text (ASCII) or HTML version of your resume to jobs@google.com.

Important: The subject field of your email must include Enterprise Partner Operations Manager - Paris.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer.