I am very pleased with my new MFC-J1010DW all-in-one printer that I bought in early December. I like the new control panel up front instead of on top like most printers. If you print a photo, be prepared to wait a while, but the quality of the printout is amazing. I also noticed that enabling the quiet mode slowed down the printer considerably. It is a little nosier than my previous Brother printer. The 2-sided printing is also a slower process since it has to pull each page back in and flip it to do the second side. If I had many pages, I would probably use the old odd/even page method to speed things along. As for the ink cartridges sometimes being hard to find, I enrolled in the Ink subscription and received a replacement set in about a week. The printer will tell me when to put in a new cartridge. For home use, it is the perfect printer with very good quality output at a reasonable speed. Probably it is not suitable for someone printing a lot of material at once especially 2-sided printing. I love being able to scan and copy documents at home. I used to have to search for a place to make copies that I needed. I don't use the fax function, but it is there if I decide I need it. Setup for my Windows 10 computer was very easy. But setup for my phone took longer as it involved installing apps and was a bit harder to go through. I did manage to get it working without having to call Support.

I had used my last printer (not a brother) for many years, and was sad when the manufacturer stopped supporting it. I looked around for a replacement with similar features and settled on a Brother MFC-J1010DW. I didn't know what to expect, but I assumed it would be OK.

I am very pleased to report that my new Brother printer is great and that it is even better than my old printer, which I loved. It is noticeably faster, and the print quality is better...very crisp and clear, and the colors are great.

Even though I am giving this printer a "5 star" rating, I do have two complaints:

First, if I don't use the printer for a while, it goes to sleep and it is hard to wake up. I have gone through all of the setup options but haven't found the key yet. There's got to be a way to fix that. Often I have to turn it off and back on again, and wait for it to go through its entire reboot routine. Then I have to delete the prior print job and reprint. It's frustrating.

Secondly, Brother makes a big deal about their "refresh" ink subscription program, which I wanted to participate in, but since I live in Hawaii, I am excluded. Still, they keep sending me (junk) emails about it. The fact that they advertised this thing and then won't let me join really irks me. It's bad PR, and I won't easily forget it.

All things considered, this is a very nice printer.

I purchased the Brothers MFC-J1010DW printer about two weeks ago and so far very satisfied. I had a little trouble with the set up , some of it was my problem and some was a little confusing.
After the initial set up, things were quite easy to use and the print quality is very good. The best thing is their refresh program for the ink. I signed up right away, even though I don’t do a lot of printing. In the past, I would generally replace my ink cartridges on my old canon about every eight or nine months.
With the refresh subscription, I don’t have to worry about printing in color or not because they have already sent me a new set of cartridges, even though I barely started to use it. I am on their occasional use plan for only $1.99 a month. You can change anytime if you think you need more than the 25 copies that it allows. at my current usage level that will cost me about $20 to change to new cartridges. Couldn’t be happier.

Good printer but with a major catch. I like the design and functionality of this printer. Very quick and easy to use. The prints looks great. However, the ink cartridge situation is disappointing and frustrating. If the printer determines that any of your cartridges are low on toner, the whole printer is disabled. It will not even let you print monochrome if the yellow toner is "low." Additionally, the printer seems to determine ink level by number of print cycles rather than actual ink left in the cartridge, so you can have a half full cartridge that gets irreversibly deemed "empty" by the printer; all printing is thenceforth disabled until the expensive cartridge is replaced. It's a terrible waste of ink and money. Just 2 sets of color toner cost as much as the printer itself, so the waste adds up quickly.