Geek Certified Refurbished means "used".
The upper right of the screen had abraisions and scratches, quite a bit. They did not show when the screen was on - if you didn't look for them, but still could be seen. (My feeling is the previous owner placed papers with a staple in their cover/case against the screen.) The device was not the correct color or model number as advertised and on the box. The box had a label on the side that said the advertised model MXT3LL/A, a "Silver" iPad Pro 4th Gen 12.9", 256GB, but the device was marked, and a sticker on the bottom of the box had the model MXR3LL/A, the "Space Gray" model. Finally, the iPad Pro has a USB-C port. But they included a USB-C charger, and a USB-C to Lightning cable. This wasn't going to work! I was forced to take it back for a refund the next morning. This was the second unit of the same I bought. The first unit has someone still paying the Apple Care+ monthly amount, so Apple Support told me I could have issues with the advertised 90 day support, as advertised. That unit also had some scratches in the upper right on the screen, but not noticeable once on. I decided to go with the original one I bought and take a chance - this device was almost 1/3 off. I recommend the item, but check it before you leave the store and expect there to be some issues. The iPad Pro, itself is amazing overall. Just need a little more quality assurance to be labeled "Geek Certified".

I bought the refurbed iPad from Bestbuy for $200 less than the Apple price. It is all I wanted, carefully packed and quickly delivered, with one significant exception. I set up the new iPad and was using it plugged in, when it began to overheat and performed an emergency shutdown on itself. A check of Apple support online told me to: not use the iPad when plugged in, not use it in direct sunlight (a real problem here in Colorado); turn off Bluetooth if not needed; reduce screen brightness. The next day, I was using it without Bluetooth and in a shaded place (but still plugged in) and it again began to overheat. It was also warmer than it should be when using unplugged. I did further research with Applesupport and the tech at the Genius Bar in my local store, and it was suggested that I replace the generic cord and charger (30W) supplied by Bestbuy with the Apple cord and charger(20W) for the iPad. (Cost $40 at the Apple Store, a little less at Bestbuy). This morning the iPad is working without overheating, even plugged in. Turns out that the Apple charger has a chip controlling the voltage which prevents the overheating problem. Since overheating reduces the life of the battery and device, I think it is worth it to replace the generic charger& cord with the Apple charger and cord. Bestbuy should be aware of this problem.

We chose to try out this here ipad tablet to gift it to our 7 year old. we've had no issues with it whatsoever. the charger, both port and cord it came with were absolute garbage though, so we ordered a new port and cord from the Apple store and all is perfectly well. battery charges and stays charged, no overheating problems or unexpected shut offs, no cracks on screen, no failures to report. the tablet arrived with a very small dent on the back side but aside from that it works well without any issues. our kid uses it for Roblox and YouTube Kids mostly. it is a very good capacity (256GB) for those faster paced games and activities. the screen size (12.9 in) is just the right size for our kiddo, fits well in its kids case with a handle we found on Amazon. i would absolutely recommend this item for purchase, just be sure to pick up an actual Apple charger, my friends. just FYI, we purchased this iPad and it has been in use daily since Christmas of 2023, we're now in mid February and it's going strong.

This is my second refurbished purchase from Best Buy (the first was galaxy pro 2 ear buds) and I absolute love it! I really needed a new device for school, but didn’t want to pay $1500+ for the new M4 13 inch iPad Pro + the keyboard and pencil. So instead…

I found a refurbished, 13 inch iPad Pro for only $800 and it has been great! Just like new, wouldn’t even be able to tell it’s refurbished if I didn’t tell anyone. I also received an open-box Apple Pencil (2nd generation) and it is also in perfect condition.

The only downside is that it didn’t clarify online whether the iPad Pro would be a 5th or 6th generation. I unfortunately assumed it would be 6th generation, but instead I received a 5th generation. However, they basically function the exact same, so there’s really no difference b/w the two. I just wish the description was more specific before purchasing it that’s all. Other than that, I have no cons :)